Frequently Asked Questions
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You do not need a referral to make an appointment. Simply call 647-998-5186 or email info@autumnfamilyservices.ca to make an appointment. A free 15-minute consultation is available to answer questions and determine how Autumn Family Services can help your child.
We also welcome referrals from family physicians, pediatricians, teachers, speech-language pathologists, occupational therapists, and other healthcare providers.
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All fees are based on guidelines from the Ontario Psychological Association. Please call Autumn Family Services for current rates. Payment is accepted by credit card, e-transfer, or cash after each session.
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Psychological services are not covered by OHIP. Many insurance plans and employment health benefit plans cover services offered by psychologists.
Autumn Family Services is an approved Ontario Autism Program therapy provider. If your child has Core Clinical Services through the Ontario Autism Program, therapy services may be covered. Contact Autumn Family Services for more information.
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We know that choosing the right support for your child is a big decision. Here's our approach to supporting families:
Strength-based approach: we don't just look at the challenges your child is facing. We also focus on building their unique strengths and resilience
Focused expertise: With advanced clinical training in child development and neurodevelopmental needs, we provide evidence-based care tailored to how young minds grow and learn
Family-centered collaboration: we view you and your child as partners. Our goal is to team up with you, provide practical tools and support you and your child.
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We provide comprehensive psychological services including:
Virtual therapy: convenient, online therapy for children and youth, and parent support sessions
In-person therapy: face-to-face therapy sessions in a comfortable, supportive environment
Psychological / psychoeducational assessment
Mental health assessment
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Virtual services: online therapy and parent support sessions are available to families living anywhere in Ontario.
In-person services: in-person therapy and assessments are offered at our Milton office.
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Therapy sessions are 50 minutes. The remaining 10 minutes are for notes and planning.
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The first appointment is to "get-to-know-you". We will talk about what is going well and what areas you would like extra support in. It is also a time for your child to get comfortable with the space, whether we are meeting online or at our Milton office. Together, we will build a plan tailored to your child and answer questions that you have.
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Autumn Family Services does not provide crisis or emergency services. If you need emergency services, please go to the emergency department of your nearest hospital or call a crisis help line such as Kids Help Phone at 1-800-668-6868, or Youth Crisis Helpline at 9-8-8.

