Frequently Asked Questions
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You do not need a referral to make an appointment. Simply call 647-998-5186 or email info@autumnfamilyservices.ca to make an appointment. A free 15-minute consultation is available to answer questions and determine how Autumn Family Services can help your child.
We also welcome referrals from family physicians, pediatricians, teachers, speech-language pathologists, occupational therapists, and other healthcare providers.
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All fees are based on guidelines from the Ontario Psychological Association. Please call Autumn Family Services for current rates. Payment is accepted by credit card, e-transfer, or cash after each session.
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Psychological services are not covered by OHIP. Many insurance plans and employment health benefit plans cover services offered by psychologists.
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We know that choosing the right support for your child is a big decision. Here's our approach to supporting families:
Strength-based approach: we don't just look at the challenges your child is facing. We also focus on building their unique strengths and resilience
Focused expertise: With advanced clinical training in child development and neurodevelopmental needs, we provide evidence-based care tailored to how young minds grow and learn
Family-centered collaboration: we view you and your child as partners. Our goal is to team up with you, provide practical tools and support you and your child.
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We provide comprehensive psychological services including:
Virtual therapy: convenient, online therapy for children and youth, and parent support sessions
In-person therapy: face-to-face therapy sessions in a comfortable, supportive environment
Psychological / psychoeducational assessment
Mental health assessment
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VIrtual services: online therapy and parent support sessions are available to families living anywhere in Ontario.
In-person services: in-person therapy and assessments are offered at our Milton office.
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Therapy sessions are 50 minutes. The remaining 10 minutes are for notes and planning.
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The first appointment is to "get-to-know-you". We will talk about what is going well and what areas you would like extra support in. It is also a time for your child to get comfortable with the space, whether we are meeting online or at our Milton office. Together, we will build a plan tailored to your child and answer questions that you have.
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Autumn Family Services does not provide crisis or emergency services. If you need emergency services, please go to the emergency department of your nearest hospital or call a crisis help line such as Kids Help Phone at 1-800-668-6868, or Youth Crisis Helpline at 9-8-8.

